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SCORE Award Winners 2014 – Economic Impact

“So my business is A&E Audiology and Hearing Aid Center in Lancaster, Pennsylvania. Our mission is to enhance the quality of life for people with hearing, tinnitus and balance disorders.

When I was starting my practice I did not have the foggiest idea of how to start a business, so somebody mentioned SCORE,” states Dr. Kamal Elliot.

Her SCORE mentor, Jerry Glenn, notes, “It’s very rewarding to see Dr. Elliot and A&E Audiology be continually successful in a very, very competitive business.”

Andrew Caprio notes, “Monet Medical of Salt Lake City, Utah, what we do is we offer a fourth option for health care related organizations to access technology which allows them to consider reconditioned movable medical equipment. Items such as IV pumps, monitors, hospital beds, stretchers, surgical tables, ventilators things such as that.”

Dick Perez, his SCORE mentor, is enthusiastic about his client: “Andrew Caprio is a special person in that he studied material that was directly related to this business. He did extensive research into how this business operates and so he was prepared.

Michael Williams of Liberty Tax in Cincinnati, Ohio, states, “My wife and I, together run several Liberty tax office in the Cincinnati area.”

Gina Pinto Williams adds, “We are part of a franchise. Liberty Tax Service is the second largest retail tax company.”

“I first met Gina in October 2010. It is when we first started working together. She’s very good at analyzing all the factors involved in whatever she will be marketing or starting a new business. She has started three since we have been working together,” states Dennis Murphy, her SCORE mentor.

Jerry Glenn adds, “When I see entrepreneurs that have the passion for their business and passion for what they do I want to make sure they are successful and we will go, all of us, all of us SCORE mentors will go the extra mile to help them become successful.”

Dennis Murphy observes, “Gina is very easy to work with. She’s a self-starter, an entrepreneur always looking for ways to improve your business in and improve as a person.”

“SCORE counselors were able to help out in a number of ways; primarily, they were able to review the business plan that had been worked on for about a year up to that point,” states Andrew Caprio.

Dr. Elliot adds, “They assigned a mentor. He was wonderful. He helped me to get started and let me write a business plan, develop a marketing strategy and even negotiate a lease.”

Andrew Caprio notes, “And so planning is a big part of our company and SCORE has helped invaluably to plan well before we attempted to actually move forward.”

I think some of the guidance and education that SCORE provides has helped us achieve a high level of success,”

“What I would say to other small businesses is that SCORE gives you the guidance and makes you realize where you want to be and help you to design the road to get there,” says Gina Williams.

Dr. Kamal Elliot adds, “I would definitely recommend SCORE to any other small business owner because I think they’re wonderful. They are passionate about helping small businesses, so I highly recommend SCORE.”